Freshworks Inc.

Freshworks Inc. Class A Common Stock represents ownership in Freshworks, Inc., a global provider of cloud-based customer engagement software. The company offers an integrated suite of SaaS products designed to streamline customer support, sales, marketing, IT service management, and human resources operations for businesses of all sizes. Key offerings include Freshdesk for helpdesk solutions, Freshservice for IT service management, Freshsales for CRM, Freshchat for live chat and conversational marketing, Freshmarketer for marketing automation, and Freshteam for HR management. These tools feature user-friendly interfaces, native automation, AI-powered insights, and analytics to enhance efficiency, deliver seamless multi-channel experiences via email, chat, phone, and social media, and provide a unified view of customer interactions and workflows. Freshworks serves diverse industries such as technology, financial services, healthcare, and retail, with a broad customer base from small businesses to large enterprises. Founded in 2010 and headquartered in San Mateo, California, Freshworks maintains a global presence across North America, Europe, Asia-Pacific, and Latin America, empowering organizations to build stronger customer relationships and optimize internal processes.