A court ruling canceled India's visa outsourcing tender, halting services in Australia. Losing bidders challenged the process. The government appealed, forcing a re-bid.
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Delhi High Court canceled a government tender for outsourcing passport and visa services abroad. The immediate fallout hit Australia, where operations were suspended.
Losing bidders had argued the selection process lacked transparency. The court agreed. VFS Global, the incumbent operator in Australia, halted walk-in and biometric appointments. The company said it was complying with the court order. Applicants in the country are left without a timeline for resumption.
The government appealed the ruling to the Supreme Court. A fresh tender round is now required, a process analysts said could take months.
The ruling resets the market for government outsourcing contracts. BLS International, which runs similar operations in other markets, could bid in the next round. Analysts said the re-bid could shift market share among the handful of firms that handle India's diplomatic services abroad.
The Supreme Court hearing is scheduled for the coming weeks. Until a new operator is appointed, the suspension stands.
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