
Years pulls nearly all fresh dog meals after 192 dry-eye reports. Buckwheat is the suspect; subscriptions pause for six weeks while recipes switch to quinoa.
Years, a U.K.-based fresh dog food subscription service, is recalling nearly all of its fresh meals after 192 customers reported potential eye problems in their dogs. The condition, keratoconjunctivitis sicca (KCS), is sudden bilateral dry eye that can lead to permanent vision loss if severe and untreated, the company said.
Years is investigating buckwheat as a possible contributor, including whether part of its buckwheat supply was contaminated. No causal link between the food, buckwheat and the reported eye problems has been established, and laboratory and toxicology testing is continuing.
KCS stops dogs' eyes from producing enough tears, which lubricate and protect the eye surface. If left untreated, the condition can cause corneal ulcers and scarring that may result in permanent vision loss.
The company said reports began in late July. "In late July, we began receiving multiple reports of dogs experiencing sudden, bilateral dry eye," Years said.
By Aug. 16, Years had identified 57 suspected cases, about 0.1% of the roughly 40,000 customers served year-to-date. As of Tuesday, that count reached 192.
On Aug. 1, an independent veterinarian and specialist in small animal clinical nutrition advised that a link to the food appeared unlikely based on the information then available, while recommending further investigation. Years decided to issue the recall after "rising case numbers, input from customer advocates and ophthalmologists and growing evidence around buckwheat."
The recall affects all fresh meals except the Chef's Collection, the brand's ultra-premium, limited-edition tier. Affected meals contained 6.3% to 7.2% buckwheat, depending on the recipe. The company did not provide further details on how the buckwheat supply may affect dogs' eyesight beyond the possibility of contamination.
Years is replacing buckwheat with quinoa and has paused customer subscriptions for an initial six-week period. The company will arrange free collection of any unused meals and apply a full credit to customer accounts for the order. It also plans a thank-you gift with the next delivery.
"Your help with our investigation would mean a great deal. We'll arrange a free collection of any unused meals and apply a full credit to your account for the order," Years said.
KCS can have multiple causes in dogs, including immune-mediated disease, certain medications, infections, hereditary factors and trauma, so the reported condition alone does not establish a link to the food.
The company urged dog owners who suspect eye issues to take their pets to a vet, saying "early treatment makes a real difference."
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