Google and Adecco studies find AI touches 21% of job tasks on average and has created 1.9 million new roles, with employment at record highs across OECD countries.
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Two studies released Thursday challenge the idea that artificial intelligence is a direct threat to employment. The research, from Google and the Adecco Group, suggests the technology is changing how people work rather than replacing them.
Google's inaugural AI & Economy ATLAS study found that while AI shows up in 68% of occupations, it touches only about 21% of tasks in a typical job. The company analyzed 15 million aggregated human-AI interactions across its own products and tools to reach that figure.
The tasks where AI gets used lean toward collaboration, not full automation. Ideation, strategy, information retrieval and learning dominate. Fewer than 10% of AI work interactions automate tasks completely, Google said.
"Only 3% of occupations showed AI usage for over 75% of their tasks; these occupations include software quality assurance analysts and testers, human resources specialists and document management specialists," the report said.
A separate study commissioned by the Adecco Group, a Swiss talent and technology company, told a similar story. After three and a half years of ChatGPT being available, employment rates remain at record highs across 38 OECD countries. Jobs with exposure to AI have held steady. The study counted 1.9 million new AI-related jobs created.
Fewer than 10% of U.S. firms have integrated AI into core workflows at scale. Where the technology has been deployed, it is reshaping tasks, workflows and skill requirements faster than it is eliminating entire occupations, the release said.
"The next phase of AI will be won by redesigning work – understanding what people should do, what AI agents can do, how skills are evolving and what skills will be needed in the future, and how value is created and measured," Adecco Group CEO Denis Machuel said in the release.
The findings arrive as PYMNTS Intelligence research tracks AI and automation moving beyond higher-paying jobs and into the Labor Economy, a shift with implications for wage growth and workforce resilience.
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