
WorkSafeBC issued six outstanding safety orders against Dexterra for violations in SkyTrain cleaning operations. The company missed a July 13 compliance deadline.
WorkSafeBC inspectors issued six outstanding safety orders against Dexterra’s SkyTrain cleaning operations after finding health and safety violations across Vancouver’s Expo and Millennium lines, the agency confirmed in a June 18 inspection report. The company faced a July 13 compliance deadline. It did not meet it.
The orders cover a range of worker protections that failed. Dexterra did not ensure cleaners completed mandatory health and safety orientation, did not keep training records, and lacked a written check-in procedure for employees working alone. Workers exposed to blood or bodily fluids were not offered Hepatitis B vaccinations. Written safe work procedures for cleaning near active rail platforms – the yellow line – were absent. Emergency eyewash stations were not provided at some stations.
SEIU Local 2, which represents the cleaners, released the report. Sanchit Sharma, a union member and SkyTrain worker since 2023, said workers had raised these issues before, including at a TransLink Board meeting. “It’s shocking that when workers brought up these very issues, we were ignored,” Sharma said. “And instead of fixing these issues ahead of the deadline, Dexterra hid the report from us.”
The union said Dexterra also failed to provide the inspection report to affected workers and the union, despite being ordered by a WorkSafeBC prevention officer to do so.
SEIU Local 2 is calling on Dexterra to comply with all outstanding orders. The union has also repeatedly asked for a meeting with TransLink leadership. Those requests have gone unanswered.
“We’re talking about fundamental protections designed to keep workers safe,” Sharma said. “Every worker deserves proper training, safe procedures, and an employer that takes workplace safety seriously.”
The violations could put Dexterra’s SkyTrain cleaning contract at risk. TransLink has not commented on the report or on whether it will review the contract terms. Dexterra did not respond to a request for comment.
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