
A South Wales woman says a lottery jackpot was thrown away after a shop machine missed the win. Allwyn investigates. If approved, she plans a trip to the 2029 Lions tour.
A woman in South Wales says she won £12 million (about Rs 153.65 crore) on the National Lottery but never received the money. Her ticket was thrown away after a shop's checking machine failed to flag it as a winner, she told local media.
The claimant, who played the lottery for 20 years, said the machine gave no indication the ticket held a prize. She only discovered the win later by checking the numbers herself. The ticket had already been discarded.
National Lottery operator Allwyn is investigating. The company did not say how long the review would take. If the jackpot is approved, the woman plans to use part of the winnings for a trip to New Zealand to attend the British and Irish Lions tour in 2029.
Allwyn has faced similar claims in the past. In 2023, a man in Northern Ireland said he lost a winning ticket worth £1 million after a machine error. That case was resolved privately, Allwyn said at the time.
The current claim hinges on whether the shop's terminal actually scanned the ticket and whether any record survives. Lottery terminals typically log all scans, including those that show no prize. Investigators will likely compare the woman's purchased numbers against those logs, according to a former retail lottery operator who spoke on condition of anonymity.
No decision has been announced. Allwyn declined to comment on the timeline.
Drafted by a large language model from the source reporting linked above, then screened by automated publishing checks. It is not read by a journalist before publication. Some articles cite our Alpha Score. Verify prices and figures against the original source. Educational coverage, not personalized advice.