
A two-layer system lets employers pay some disabled workers $3.31 an hour while the minimum wage sits at $26.44. A new report proposes a phased reform pathway.
A policy apparatus designed in another era still lets employers pay some disabled workers as little as $3.31 an hour while the national minimum wage sits at $26.44.
The mechanism is a two-layer system. First, the Supported Employment Services Award sets a sub-minimum floor of $8.32 an hour for workers in Australian disability enterprises – the old sheltered workshops now rebranded. Second, the Supported Wage System lets employers in any workplace cut that further, down to a fraction of the award rate, if the worker's productivity is formally assessed as lower than peers.
About 17,000 people with significant disability work in these specialist enterprises. Most are part-time. Many have held the same job for years. For people with intellectual disability or Down syndrome who are in the NDIS, these firms are the dominant employment option.
The Disability Royal Commission, which ran from 2019 to 2023, documented persistent problems: power imbalances, poor conditions, and limited choice. The commission's final report flagged concerns about how little control workers have over their own schedules and tasks.
Only about 12% of NDIS participants with intellectual disability who are in the labour force hold a mainstream job at full award wages. For those with Down syndrome the figure is 7%. Those are July 2026 figures, more recent than the broader 2022 data.
The disability enterprises are supposed to function as a stepping stone to open employment. In practice, the numbers are stark. In 2022, just 4% of workers under 25 moved into another job within a year. For those 25 and older, 2%. More workers stopped paid work entirely than moved into mainstream roles.
Employment support services are split between the NDIS and the Inclusive Employment Australia program, formerly Disability Employment Services. Advocates and researchers say the system is fragmented, hard to access, and not held to a consistent quality standard.
A new Grattan Institute report, "Opening doors: Better jobs and fairer wages for disabled workers," proposes a multi-step approach.
First, create a dedicated stream within Inclusive Employment Australia for people with high support needs. Recent reforms expanded eligibility, but the report argues the support on offer is not tailored enough.
Second, incentivise large employers to shift. The report recommends public reporting on disability employment outcomes. Procurement rules should reward companies that create good jobs for disabled workers.
Third, specialist disability employers should face higher standards. Some of these firms may have a future, the report says, but they should operate more like genuine social enterprises – commercially viable, paying award wages, offering career development and real progression.
Fourth, phase out sub-minimum wages entirely. But not yet. The sequencing matters, according to the Grattan authors. Governments should build better alternatives first, then close the old system.
International experience supports that order. Countries that shut sheltered workshops without first investing in open-employment pathways saw weaker results, the report notes.
Within the next decade, the report recommends a formal review of the Supported Employment Services Award and the Supported Wage System. The goal is to set the direction now while allowing time to build alternatives that earn the confidence of workers and their families.
Many disability enterprise workers and their families worry that if these workplaces disappear before better options exist, people will lose not just income but routine, social connection, and support. The current system keeps too many people out of work or funnelled into disability-only jobs with wages most Australians would find unacceptable. The challenge is fixing it without leaving anyone behind.
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