
The IT e-filing portal lets taxpayers appoint CAs, ERIs, or authorized representatives. Each category has distinct roles, from filing returns to managing estates.
Filing an Income Tax Return does not have to be a solo exercise. Taxpayers who are unsure about tax laws, have complex financial transactions, or simply cannot complete the process themselves can appoint a professional or authorized individual through the Income Tax Department's e-filing portal.
The portal lets taxpayers choose from three categories of representatives. Chartered Accountants (CAs), e-Return Intermediaries (ERIs), and Authorized Representatives each have distinct roles and responsibilities.
A CA is a member of the Institute of Chartered Accountants of India (ICAI). To get help from one, a taxpayer must first add and assign the CA through the "My CA" service on the e-filing portal. The CA must accept the assignment before acting on the taxpayer's behalf.
Once authorized, a CA can file statutory forms, e-verify assigned forms, upload Form 15CB in bulk, view submitted forms, register a Digital Signature Certificate (DSC), manage grievances, and handle certain account security settings.
ERIs are entities authorized by the Income Tax Department to provide tax filing services. Depending on their authorization level, ERIs may use the department's utilities, their own software integrated with the portal through APIs, or proprietary offline utilities.
Taxpayers can add an ERI using the "My ERI" service. Alternatively, an ERI can invite a taxpayer to become a client after obtaining consent. If the taxpayer is not already registered on the portal, the ERI can complete the registration process before adding the individual as a client.
ERIs can file income tax returns and statutory forms, submit rectification and condonation requests, request refund re-issues, update verified contact details, add authorized representatives, and handle several other compliance-related activities.
Individuals who are abroad, non-residents, or otherwise unable to handle their tax matters can appoint an authorized representative through the e-filing portal. The authorization is granted using the "Authorize/Register as Representative" service. Depending on the circumstances, the representative may get access for a specific period or only for particular functions.
In most cases, the representative receives broad access to perform permitted tax-related activities. Certain sensitive account functions such as profile settings and further delegation of authority remain restricted.
The Income Tax Department also allows specific individuals to act on behalf of taxpayers in legally recognized situations. A legal heir can represent a deceased taxpayer. An executor or administrator may manage the estate of a deceased person. A guardian can act for a mentally incapacitated individual. Trustees can represent trusts.
Liquidators or resolution professionals may act for companies undergoing liquidation. Official assignees can represent the estate of an insolvent person. In cases involving business mergers, amalgamations, government takeovers, or discontinued businesses, the law also permits designated persons to carry out tax-related responsibilities on behalf of the concerned entity.
A CA is generally suitable for filing ITRs, professional tax advice, and compliance support. An ERI offers end-to-end return management. An authorized representative is intended for situations where the taxpayer cannot personally manage tax matters due to legal, residential, or other specified reasons.
Disclaimer: This is only for informational and educational purposes. Please consult a qualified tax expert for the latest tax laws and regulations.
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