
Waitrose is rolling out 48°C-rated refrigeration after UK heatwaves caused empty aisles at multiple grocers. The upgrades signal a sector-wide capital spending shift as older equipment fails under sustained heat.
Waitrose is rolling out refrigeration systems rated to 48°C, the latest sign that extreme summer heat is forcing supermarket capital spending that was once optional. The John Lewis Partnership-owned chain is combining heat pumps with standard chillers to keep products cold during prolonged high temperatures, and is installing upgraded fridges across its estate while the more advanced technology continues development.
Retail director Tina Mitchell called the new equipment "more resilient than older equipment" and said the upgrades would improve product freshness, store reliability and energy efficiency. The investment follows a summer that saw empty chilled aisles at multiple supermarkets after temperatures hit 35°C or above in May, June and July for the first time on record, according to Met Office data. A provisional 37.7°C reading in Norfolk on 26 June broke the UK's June record.
Waitrose's parent company reported 28 stores received full refrigeration replacements in the 2025/26 financial year, using water-cooled systems with lower global-warming potential. It had also installed heat-pump technology at 69 shops by year-end. The new 48°C-rated systems represent the next step.
Rivals are making similar moves. Marks & Spencer is investing in refrigeration designed to operate up to 45°C after chief executive Stuart Machin said its stores struggled during nine days of extreme heat in June. Sainsbury's has said roughly 100 stores will get refrigeration upgrades as part of a broader investment worth hundreds of millions of pounds.
For the sector, the pattern is clear: heatwaves are forcing capital expenditure that was previously optional. Older equipment lacks the margin to handle sustained 35°C-plus days, and the cost of lost sales and waste from refrigeration failures is accelerating replacement cycles. The read-through extends to the equipment suppliers and construction firms that install the systems, though none of the grocers have named their vendors. The Met Office's record suggests the need for that infrastructure will only grow.
Tina Mitchell said the investment would continue to accelerate. The John Lewis Partnership's annual report listed 28 full refrigeration replacements in the last financial year. That number is likely to rise.
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