
Prime Minister Andy Burnham launches consultation on misleading pricing; BRC pushes back. New subscription rules to save consumers £400m a year.
Retailers face stricter rules on promotional pricing after Prime Minister Andy Burnham announced a crackdown on misleading discounts and subscription traps. The government plans to ban artificially inflated previous prices, invented discounts, and misleading recommended retail prices under the Digital Markets, Competition and Consumers Act.
A consultation will launch this autumn. Changes would come through secondary legislation, Burnham said. The aim is to stop retailers from raising prices before marking them down or advertising reductions that give shoppers a false impression of savings.
Burnham said consumers should be able to trust that a half-price promotion represents a genuine saving. The government estimates the initial crackdown could save consumers around £400m a year.
The British Retail Consortium pushed back. BRC director of business and regulation Tom Ironside said major retailers already comply with promotional rules and ensure discounts deliver real savings.
Separately, the government is accelerating rules on subscription traps. From January 2027, businesses must give clearer sign-up information, send regular reminders, and make contracts easier to cancel. Consumers get a 14-day cooling-off period after a free trial ends or a long-term subscription renews.
Government figures show about 155m active subscriptions in the UK, with consumers spending an estimated £1.6bn a year on unwanted contracts. Ministers said customers could save an average £14 a month for each contract they cancel. Businesses that already make subscriptions easy to leave face limited changes.
Burnham called the measures the start of a broader consumer-focused reform programme, with further policies due in coming months.
The crackdown hits a retail sector already navigating thin margins and heavy discounting. For publicly listed UK retailers, tighter pricing rules could compress promotional strategies and force more transparent markdowns, potentially pressuring revenue during key shopping periods. The BRC response signals the industry will contest the scope of the changes.
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