
Business Insider tested Starlink on Qatar Airways' first flight with the service. Speeds hit 215 Mbps, allowing HD video streaming and video calls at 36,000 feet.
The venture capitalist Jason Calacanis said he chooses flights based on whether they offer Starlink, regardless of price or journey length. Rick Ross said he spent $700,000 putting it on his private jet. SpaceX President Gwynne Shotwell told analysts on the first earnings call after the company's IPO that one airline reported some customers were choosing unnecessary layovers to ensure they were on a flight with Starlink.
Back in October 2024, Business Insider was invited to try it out on Qatar Airways' first flight featuring the high-speed WiFi service. At the time, just eight airlines had announced deals to install Starlink. Nearly two years later, another 35 airlines have followed suit, including American Airlines, Emirates, and Southwest Airlines.
It will take years for them to have all installed Starlink across their fleets. Timelines vary due to the complications of taking airplanes out of service for installation. With connection speeds better than many home broadband services, Starlink is becoming a must-have for airlines.
Approaching the gate at Doha's Hamad International Airport, animated archways celebrated the new partnership. On board, a promotional video followed the safety briefing. Starlink cupcakes were handed out to passengers.
Having connected to the airline's regular WiFi service on another flight the day before, I was impressed that my phone automatically connected on the Starlink flight. Even if it were your first time flying with Qatar, you would only have to select the "OryxComms" WiFi network without the fuss of entering your email or paying for access.
One of the flight attendants I spoke to during the flight said this could reduce their workload. Fewer passengers would be asking for help connecting or complaining about the spotty connection.
I was flying in the QSuite business class for this media event. Starlink WiFi is free for passengers in every cabin. On my flight from London to Qatar with the same airline, I paid $10 for in-flight WiFi. That service typically had a download speed of around 5 megabits per second. I could watch some YouTube videos in 360p and stream music. I had to be patient with buffering.
The Starlink WiFi was as high as 215 megabits – faster than most home internet speeds. I saw it dip as low as 11 Mbps as we flew over the Black Sea. It returned to three figures over central Europe.
I managed to catch up with my favorite quiz show, "University Challenge," watching it in high definition with no buffering. I streamed music without a hitch. Several influencers and YouTubers were on board the launch flight. I saw them livestream on Instagram from the air.
Business travelers would most appreciate the benefits of speedy in-flight internet. There is almost no downtime as Starlink operates gate-to-gate. Standard in-flight WiFi is only activated at cruising altitude.
I didn't have any work meetings scheduled. I video called several people on WhatsApp. I started with a fellow journalist, Simple Flying's Tom Boon, who was also on the flight. I called my parents and my friend Thom, who was at home in west London. He said the video quality looked just as good as on the ground. Many airlines won't let you make calls with Starlink, including United Airlines and Lufthansa.
The reliability of the connection makes it a strong draw for businesspeople who need to keep up to date with what's happening on the ground. Qatar prides itself on its business-class offering, named the world's best by Skytrax.
Some executives laud private jets for the time saved during boarding and better WiFi services. Starlink's top connectivity should make commercial flights almost as appealing, particularly as it rolls out across more and more airlines.
At 36,000 feet above the Persian Gulf, I was able to write and file a story about the event for Business Insider with no problems. I hadn't been able to accomplish that with poor WiFi on a previous train ride.
It did mean there was nowhere to hide when colleagues and my editor messaged me with work queries. That may be the negative side of better connectivity. Thanks to their usually erratic WiFi, planes are one of the last bunkers to keep away from work, decompress, and forget about the world outside. Consider the TikTok trend of "raw-dogging" flights – flying without any in-flight entertainment. That's much less likely if you can easily scroll Twitter or Instagram on your phone – or be invited to join a Zoom meeting.
Editor's Note: This story was originally published in October 2024. It was updated in August 2026.
Prepared with AlphaScala editorial tooling from the source reporting linked above. Indexable analysis may include a cited Alpha Score value. Publishing checks screen each story before release. Educational coverage, not personalized advice.