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Saudi Air Travel Complaints Surge 43% as GACA Publishes June Rankings
Saudi air travel complaints rose 43% year-on-year in June to 1,965, GACA said. Saudia logged the highest rate at 39 per 100,000 passengers; King Khalid Airport had the fewest among large hubs.
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Air travelers in Saudi Arabia filed 1,965 complaints against airlines in June, a 43% jump from the 1,370 logged a year earlier, the General Authority of Civil Aviation said in its monthly classification index.
Saudia led the ranking with 39 complaints per 100,000 passengers, the highest rate among national carriers. Most gripes centered on flights, followed by ticketing and baggage services.