
The Montreal-Atlanta startup's app monitors calls live, alerts users and family members, as Canadian fraud losses hit $643 million in 2024.
OnGuardAI released its scam-protection app in the US on Friday, timed to National Financial Awareness Day. The Montreal- and Atlanta-based startup’s software monitors phone calls in real time and sends an instant text to the user and a designated family member if it detects fraud patterns.
Phone fraud is surging. Canadians lost $643 million to fraud in 2024, a jump of nearly 300% from 2020, according to the Canadian Anti-Fraud Centre. Common scams include callers impersonating government officials or fabricating family emergencies to steal banking credentials. The problem cuts across age groups, but seniors are disproportionately targeted.
“All processing happens in the moment, during the call itself,” OnGuardAI co-founder and CEO Richard Gotlieb said in an email. “Once a call ends, no data about it is stored, we never keep recordings or transcripts.” Gotlieb added that his father’s experience with a scam caller showed him that even educated consumers can be tricked into handing over money.
The app analyzes speech for what the company calls known social engineering tactics, such as emotional pressure and manipulation. Several services already flag suspicious calls, but OnGuardAI’s approach adds a family alert with a list of red flags and suggested actions.
The app is not yet widely available in Canada because of carrier charges for call forwarding, Gotlieb explained. It works with Rogers-band carriers. The team is working on availability through Bell and Telus carriers, he said. Users can subscribe on a monthly or annual basis.
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