
PwC CEO Paul Griggs built AI assistant 'PG's Whisperer' and uses it all day. It reviews documents and critiques speeches. A colleague showed him how.
PwC senior partner and US CEO Paul Griggs told Business Insider he "got nudged" to experiment with AI more. Now he keeps two chat systems open on his phone and computer throughout the day. His primary tool is a custom model he built himself, called "PG's Whisperer."
"I use PG's Whisperer all day long, and then I contrast and compare information," Griggs said.
The tool emerged about a year ago after conversations with a colleague who works on the firm's intelligent enterprise offerings. The colleague works on PwC's intelligent enterprise offerings, which focus on helping clients adopt AI and automation, Griggs said. Griggs and the colleague spent time "pinging back and forth," he said, discussing how to get better results from AI. The colleague told him that a customized solution would yield better results than generic prompting, Griggs said. Rather than relying on prompting alone, the colleague encouraged him to build a customized solution. He received the steps over text, Griggs said.
"That, to me, was an acceleration of my own discovery," Griggs said.
He uses the AI to review lengthy documents and pressure-test strategy work, Griggs said. Ideas get tested against what he has seen in the news, he added. Griggs also feeds the assistant material he plans to say or do, including speeches, and asks for feedback. Sometimes the question is straightforward: "Does it suck or does it not?" he said. Other times he asks whether the point he is trying to make is coming through and what to change if it is not.
Griggs declined to name which underlying models he uses. He created PG's Whisperer using two different models, he said. The speed of assessment was "simply not possible before."
Business Insider reported that the rapid pace of business and the need to stay ahead of clients are increasing the pressure on consulting leaders. The publication also said leaders across industries are not just encouraging employees to use AI but are adopting it themselves. The report indicated that Griggs' adoption reflects a shift toward executives personally using AI, not just overseeing its use. Griggs said he does not know his token consumption. "I don't know what my token consumption is, but I can tell you that somebody does, and it would be significant," he said.
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