Opensity Launches Law Firm MSO Practice Led by Rob Morris

Opensity Solutions, a tech-enabled managed services provider for legal and professional services firms, has launched a dedicated Law Firm Management Services Organization (MSO) practice. The new offering is designed to help law firms separate the practice of law from the business of law, with veteran international legal executive Rob Morris leading the strategy and development.

“The legal industry is being reshaped by a convergent set of pressures that go well beyond any single disruption. AI, client pricing pressure, talent scarcity and legacy infrastructure are all compounding at once,” said Michelle Deichmeister, CEO of Opensity. “The structural response is to separate the practice of law from the business of law, with MSOs as the vehicle for that split.”

Opensity already delivers core business functions including IT help desk support, document processing, workplace services, on-site facilities, legal billing, and records governance. Under Morris, the company will architect those capabilities specifically for law firms adopting an MSO model, allowing firms to outsource back-office operations without building their own infrastructure.

“Our clients have been asking us to help them build more holistic back-office functions, and that’s exactly what we’ve set out to do,” said Christopher Petrini-Poli, Executive Chairman of Opensity. “What we’re hearing from clients is a real shift in how they want their services delivered – and increasingly, they’re asking us to invest alongside them in that support.”