
NYC Mayor Mamdani's $900M bus plan targets speed before free fares. Riders say they prefer faster commutes over zero-cost rides. Here's the math behind the choice.
Sarah Moelis swirls the ice in her Dunkin' coffee as she rides the M15 bus up Manhattan. Some days she has to run to catch it. The 27-year-old is one of a dozen riders who told Business Insider they would rather see faster buses than free ones in Mayor Zohran Mamdani's bus promise.
The Mamdani administration is starting to show how it plans to deliver. Working with Gov. Kathy Hochul, the city is spending $900 million over five fiscal years on quicker routes, new equipment, and better bus stops. The first phase covers five key routes in Brooklyn, Queens, and the Bronx out of 50 targeted corridors.
Elizabeth Adams, the city's Bus Czar, put it simply this spring: "The mayor knows that a free bus is only good if it comes."
The administration says three changes will make buses faster. First, bus improvements – stronger maintenance, all-door boarding in every vehicle, and working tap-to-pay features on all buses. Second, better bus stops with seats, shelters, trees, and real-time schedule displays. Third, keeping bus lanes clear. That means wider bus areas on major avenues and automated cameras to catch drivers using transit lanes illegally.
The Mayor's Office said these steps will shorten commutes, reduce traffic collisions, and speed up buses across the city. Critics worry that adding bus infrastructure could worsen congestion and shrink parking. On some routes, automated cameras have issued thousands of mistaken tickets.
A 2025 analysis by the NYC Comptroller's Office found that one-third of buses fail to arrive on schedule. Over half of frequent-service lines experience delays from "bunching" – inconsistent spacing between buses.
The reason City Hall tackles speed before fare elimination is mostly budgetary. NYC bus fares generate $652 million a year, offsetting the system's multi-billion-dollar operating cost. Making buses free would cost at least $700 million annually, covering lost fares and higher maintenance from increased ridership. That money would have to come from the city and the state, which operates the MTA.
New York experimented with no-fare lines on five routes in 2023. Ridership rose. The pilot cost millions and slowed bus service. Kansas City and Boston have seen similar mixed results with free bus experiments.
For now, construction has begun to expand bus lanes on major corridors like Lexington and Madison Avenues. The city hopes to achieve the route, bus, and stop improvements by 2027. The free-fare piece will take longer, if it happens at all.
Life-long New Yorker Shaliek Loabhont said he is fine paying a few dollars as long as the city uses the money to "fix the streets so buses can run faster." Daily rider Yulia Chulad, a teacher in her 30s, added: "I'm not sure if I would be taking the bus if it were free, to be honest."
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