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NHAI's RajmargYatra app adds digital toll passes, help centre
NHAI adds digital local passes and a multilingual help centre to the RajmargYatra app, cutting paperwork and toll plaza queues for regular highway users.
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Highway commuters may no longer need to stand in queues at toll plazas for local pass approvals or struggle to find the right platform for FASTag-related assistance.
NHAI has strengthened the digital ecosystem for National Highway users by introducing two major citizen-centric features on the Rajmargyatra Mobile App, the online ‘Local Passes’ and digitally enabled ‘MargMitra’ Help Centre, the Ministry of Road Transport & Highways said in a release dated 20 July.
The new features aim to reduce paperwork, speed up service delivery and bring multiple highway-related services under a single digital platform.
The biggest relief for regular commuters is the introduction of the Digital Local Pass, which allows eligible users to purchase their local toll pass directly through the RajmargYatra app.
The service has been launched at the Mundka–Bakkarwala Toll Plaza on Delhi's Urban Extension Road-II (UER-II) and will gradually be extended to other toll plazas across the country in the coming months.
Residents living within a 20 km radius of an eligible toll plaza will be able to purchase a ‘Local Pass’ digitally through Rajmargyatra Mobile App, allowing unlimited travel through the respective toll plaza during the month, the release noted.