Ingram Micro eyes deeper play in SME segment, Tier 2/3 markets

Ingram Micro operates two global capability centres in India. Sahoo said those centres played a central role in the company's shift from a pure IT distributor to a platform-based business connecting hyperscalers, AI companies, hardware vendors and channel partners.

Enterprise AI spending is rising, Sahoo said. Companies are demanding GPUs, AI-optimised networking, security infrastructure and data platforms.

On data sovereignty, he cautioned that excessive localisation can create scalability problems. He recommended a hybrid model: companies maintain global data standards while fine-tuning models to meet local requirements. The approach keeps options open without locking into any single regulatory path.

Sahoo did not reveal how much revenue India currently contributes. The lack of disclosed numbers leaves room for the market to gauge Ingram Micro's actual penetration in SME and Tier 2/3 markets only through vendor partnerships and channel behaviour.