Gupshup wins Meta Partner of the Year for third time, powering first enterprise deployment of Meta Business Agent on WhatsApp.
Alpha Score of 57 reflects moderate overall profile with weak momentum, weak value, strong quality, moderate sentiment.
Gupshup, a conversational AI platform and one of Meta's largest WhatsApp solution partners, was named Meta's Partner of the Year for the third time. The award recognizes the company's role in bringing Meta's newest AI capabilities to enterprises at scale.
Most recently, Gupshup powered the first enterprise deployment of Meta Business Agent on WhatsApp with Treebo Hospitality Ventures. The deployment lets customers discover hotels, compare options, and complete bookings through natural conversations. Gupshup also worked with Meta during the private beta phase to shape enterprise best practices for the product.
"AI is transforming customer engagement by enabling intelligent, personalized experiences that drive real business outcomes," said Beerud Sheth, co-founder and CEO of Gupshup. "Our long-standing collaboration with Meta is helping enterprises accelerate AI adoption."
Gupshup has also launched SuperAgent, a tool that helps businesses set up advanced customer experiences without managing infrastructure. The company says more than 50,000 businesses across 100 countries use its platform to engage customers over 30 messaging and voice channels.
Gupshup is privately held and does not disclose financial results.
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