
Gap Inc. opens its creator program to corporate, store and distribution employees, expanding a strategy that has reached 154 million consumers since October.
Gap Inc. is opening its creator program to its own workforce. Employees in corporate, distribution and store roles can now apply to become paid influencers for the company's brand portfolio, nearly a year after the program first launched.
When Gap Inc. started the effort in October, it recruited outside creators aged 18 and over with at least 1,000 followers on a social platform. Since then, the program has reached nearly 154 million consumers across almost 30,000 posts, the company said.
“Our employees know our brands, products and customers better than anyone,” Damon Berger, senior vice president of marketing shared services at Gap Inc., said in a statement. “By expanding this program to eligible employees across our offices, stores and distribution centers, we’re giving them a way to become influencers –earning commission and product while sharing what they love and bringing our brands to life through authentic storytelling.”
Gap Inc. is not alone in tapping staff as brand ambassadors. David's Bridal launched its "David's Style Squad" program in January, paying retail associates and other participants between 5% and 15% commission on net sales, with select ambassadors earning 20%.
The move comes as Gap's namesake brand leans on celebrity partnerships to drive online growth. About a year ago, Gap debuted a denim ad featuring girl group Katseye dancing to Kelis' "Milkshake." This month, it teamed up with Hailey Bieber on a limited-edition denim capsule collection, using '90s-era props like a boombox and CRT TV in the ad.
Not every campaign has landed cleanly. Gap's recent Happy Stripe capsule collection drew criticism from shoppers and influencers over its polyester fabric and printed loops.
The namesake brand is still boosting company results. Gap Inc. reported a 1% increase in first-quarter net sales to $3.5 billion. Gap brand sales jumped 10% from a year earlier to $796 million. Old Navy and Banana Republic each posted a 1% gain, to $2 billion and $431 million respectively. Athleta's sales dropped 12% to $270 million.
“What I would say is Gap is back on the forefront of the cultural conversation,” CEO Richard Dickson told analysts in May. “It is clearly on a roll as an iconic American brand. We see significant runway ahead as we continue to build momentum through great product, great storytelling, and of course, great execution.”
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