
Fuse Frozen Co. began franchising in 2025, and both of its initial franchise groups are already seeking more locations in Florida and Georgia.
Fuse Frozen Co., based in St. Simons, Georgia, is recruiting franchisees across the Southeast after nearly 15 years of refining its frozen dessert concept in company-owned shops. The brand, founded in 2012, operates three corporate locations in Glynn County, Georgia, and franchise sites in St. Augustine, Florida, and Atlanta. Franchising began in 2025.
Justin Henshaw, founder and CEO, said the wait was deliberate. "Rather than rushing into franchising, we wanted to prove the concept first in multiple locations," he said. "We focused on building profitable stores, documenting our systems, creating repeatable operating procedures, and making sure the model could succeed without the owner being involved in day-to-day operations."
The first phase of growth targets North Florida. Jacksonville, Yulee, St. Augustine and Daytona Beach are the priority markets, and the company also plans more stores in the suburbs around metro Atlanta. St. Augustine and Atlanta already have franchise locations, so the new sites expand from existing territory rather than start from scratch.
Henshaw said the company will grow in clusters rather than by awarding franchises wherever opportunities arise. Concentration, he said, builds brand recognition and lets franchisees draw on shared regional marketing and operational support. The new stores will sit close to the brand's current base in Georgia and Florida, keeping support local while the network widens. The goal, he said, is a group of stronger stores, not a scattered list.
The menu is built around self-serve frozen yogurt, with staple and rotating flavors that vary by store. Ice cream, gelato, dairy-free sorbet and a wide range of toppings are available, and gluten-free options are on the menu too. Henshaw said the customization gives customers room to make the store a regular stop rather than a one-off dessert run.
The self-serve format is central to the franchise economics. Henshaw said it keeps labor costs low and simplifies staffing and inventory management, which supports stronger unit-level results for franchise owners.
The company markets its shops as neighborhood destinations. Birthday celebrations and after-dinner stops are part of the concept, and Henshaw described the brand as community-driven. Fuse wants to be part of the communities it serves, he said, with a role that extends beyond selling dessert.
Franchisees do not need restaurant experience, Henshaw said. The company built the concept for "real people and real families," and the operating model has been simplified over the years so a store can run without the owner on site. The systems were documented before the first franchise opened, he said, and that documentation is what made expansion possible.
Both of the brand's initial franchise ownership groups have already expressed interest in additional locations. Henshaw said that interest carries more weight than any sales material because it comes from people who have run the stores. "To us, that's one of the strongest indicators that we're building something special," he said.
Henshaw said he has not worked inside one of his own stores in nearly 12 years and could not explain how to operate the point-of-sale system. "That's exactly what we set out to build: a business that doesn't depend on the owner being there every day," he said.
Future growth will follow the same philosophy, he said, with franchisees chosen for a shared long-term vision. "We're not interested in becoming the biggest frozen dessert franchise overnight," he said. "Our goal is to become one of the best."
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