
French regulators found 95% of Boohoo's promotions misleading, with 48% actually increasing prices. Shares fell 2.4% on the £2m fine.
France fined Boohoo £2 million after its consumer watchdog found that 95% of the retailer's promotions were misleading, with nearly half actually raising prices.
The Directorate-General for Competition, Consumer Affairs and Fraud Control said Boohoo exaggerated savings on its French website. Of the promotions analyzed, 40% did not represent a genuine price reduction. Seven percent offered a smaller saving than advertised. In 48% of cases, the supposed promotion resulted in a price increase.
The regulator also found Boohoo violated French product labeling rules by using terms including "leather" and "suede" to describe items made from synthetic materials. The violations covered October 2023 through February 2024.
Shares in Debenhams Group, Boohoo's owner, fell 2.4% after the fine was announced Thursday.
A Boohoo spokesperson said the issues occurred under previous management and have been resolved. "We have cooperated fully with the regulator, and continue to review how we price and label our products," the company said.
The penalty is the latest in a broader French crackdown on online fashion pricing and marketing. Shein was fined €40 million last year for similar discount practices. French lawmakers have since passed legislation targeting what they describe as "disposable" fast fashion.
Boohoo has faced scrutiny over promotional pricing before. It settled a $100 million US lawsuit in 2022 alleging Boohoo, PrettyLittleThing and Nasty Gal used misleading sales promotions. The settlement included no admission of liability.
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