
Knotts Family Agency promises Riverside County foster families a 15-minute average response time on after-hours calls, backed by a dedicated team and broader Parent Delight support model.
Knotts Family Agency has renewed a promise to answer every after-hours call from its Riverside County foster families within 15 minutes on average, the company said Monday.
The Redlands, California-based agency, which has operated in the foster care and adoption sector since 1992, said its Parent Support Guarantee remains active for every family it serves locally. A dedicated after-hours team fields calls around the clock, with the 15-minute average applying specifically to families in the region.
"Become a foster parent in Riverside County through Knotts Family Agency, and you'll see the difference," the agency said in a statement. "We have been in the foster care and adoption sector since 1992. Our years of experience, combined with a unique approach to foster parenting, make us a credible leader in our field."
The around-the-clock response is part of a broader Parent Delight philosophy that treats foster parents as partners, the agency said. Beyond after-hours support, foster parents receive training stipends, above-minimum reimbursements and dedicated psychological support throughout their fostering journey.
In California, the terms "foster parent" and "resource parent" are used interchangeably to describe caregivers approved under the state's unified framework to foster and, when appropriate, pursue foster-adopt for a child already in their care.
KFA holds CARF accreditation and is a member of the California Alliance.
Drafted by a large language model from the source reporting linked above, then screened by automated publishing checks. It is not read by a journalist before publication. Some articles cite our Alpha Score. Verify prices and figures against the original source. Educational coverage, not personalized advice.