
CEO Langley said drones are now Flock's fastest-growing segment, with over 200 customers. The push comes as license-plate cameras face backlash over misread rates as high as 71%.
Flock Safety's drone business is growing faster than its core license-plate camera operation, CEO Garrett Langley said Monday on the "All-In" podcast. The company, valued at $8.4 billion, now counts drones as its fastest-growing revenue line, he said. Langley called the technology Drone as First Responder, or DFR. The idea is to send a drone to a 911 call before police officers arrive, reducing the chance of a violent encounter.
"Normally, what would happen, right, is like one cop would have heard that, flip on the blue lights, race down there, their hearts racing, he's got his gun ready, and someone's about to die," Langley told the podcast. "Instead, they launched a drone."
Flock has secured more than 200 DFR customers, including police departments and private companies, a company spokesperson told Business Insider. Flock is ramping production of its U.S.-designed drones, which will be built in Georgia. The drone push comes as the company's license-plate reader business faces growing scrutiny. Flock's cameras are deployed in more than 6,000 communities across the U.S. They catalog vehicle characteristics, including license plates, models, bumper stickers, and dents.
Civil liberties advocates have raised alarms about police drones. Jay Stanley, a senior policy analyst at the ACLU, wrote in a March white paper that "drones can watch us, sometimes closely enough to see the pores on our skin." He added that people on the ground have little way of knowing what information a drone is collecting.
Flock's core business has also drawn criticism over mistaken alerts. Business Insider reported that in Roseville, California, the company's automated license plate readers misread plates in 71% of alerts reviewed. In early August, The Washington Post reported that at least 50 law enforcement officials had been accused or charged with misusing license-plate reading tech nationally. Flock cameras were used in 46 of those cases, the paper said.
Several communities have canceled, paused, or reconsidered Flock contracts as the backlash mounted. A company spokesperson said departures remain small relative to expansion, adding that Flock's growth rate is seven times its churn rate.
On Thursday, Flock updated its privacy and security protocols. The default retention period for license plate data dropped from one month to one week. Existing customers can keep their current retention periods if they were democratically approved, the company said. In a video sent to Business Insider, Langley said Flock is "finding bad cops and holding them accountable." He also voiced hope for broader regulatory changes.
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