
EPFO moved UAN activation and new UAN generation to the Umang app. Both services now require Aadhaar-based Face Authentication. Stepwise guide and FAQs inside.
The Employees' Provident Fund Organisation shifted two services from its portal to the Umang app: UAN activation and generation of new UAN numbers. Both now require Aadhaar-based Face Authentication (FAT). The change follows a database consolidation and software upgrade EPFO said is meant to improve speed and reliability.
For FY26, the government ratified EPFO's recommendation of 8.25% interest on both EPF and Voluntary Provident Fund accounts. Interest credits were completed July 15, PTI reported. This is the third consecutive year the instrument delivered 8.25% returns.
How to Activate UAN on the Umang App
How to Generate a New UAN on the Umang App
How to Retrieve a Forgotten UAN
Via the Umang app:
Your UAN is also printed on your salary slip. You can send an SMS: EPFOHO UAN to 7738299899 from your registered mobile.
Frequently Asked Questions
UAN is activated but I forgot my password. How to reset?
Go to the EPFO Member Portal, click 'Forgot Password', enter your UAN, and verify via OTP on your registered mobile. If your mobile is not registered, ask your employer's HR to update it.
My UAN is inactive even after activation. What to do?
Wait 24 hours and try again. If the issue persists, confirm with your employer that your UAN is seeded with Aadhaar and your mobile number is updated in EPFO records.
Can I have two UANs?
No. EPFO policy prohibits holding two UANs. If a second UAN was allotted by mistake, request a merger by writing to your regional EPFO office with both UAN details and an employer certificate.
What if my mobile number is not registered with EPFO?
Contact your employer to update your mobile number in EPFO records. Most UAN services require the registered number for OTP verification.
Is Face Authentication mandatory?
Yes. The Umang app now requires Aadhaar-based Face Authentication for UAN activation and new UAN generation. The portal no longer offers these services.
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