
Chartwell CEO Huw Thomas sees occupancy hitting 88% by year-end, pushing operating margins above 40% for the first time since 2020. The stock trades at a discount to peers.
Chartwell Retirement Residences (CSH.UN:CA) held its annual shareholder meeting June 18, where management laid out a path to margin recovery built on rising occupancy and tighter cost controls.
Chief Executive Huw Thomas told shareholders the operator of 145 senior housing properties across Ontario, Quebec, Alberta, and British Columbia is seeing a steady post-pandemic rebound in occupancy. The portfolio averaged 86.2% occupied in the first quarter, up from 83.5% a year earlier. Thomas said the company expects that figure to reach 88% by year-end, a level that would push operating margins above 40% for the first time since 2020.
"The demand curve is real and it is accelerating," Thomas said. "We are seeing the strongest leasing velocity in our history across the same-store portfolio."
The occupancy recovery comes as Chartwell works through a capital-intensive repositioning. The company has spent roughly $180 million over the past two years upgrading its older properties, converting semi-private rooms to private suites, and adding memory-care wings. Those renovations temporarily pulled units offline, depressing occupancy in 2024. Thomas said the drag is now fading. Renovated properties are leasing up faster than expected, with some reaching stabilized occupancy within six months of reopening.
Cost inflation remains a headwind. Labor expenses rose 6.2% in the first quarter, driven by wage competition in Ontario and Quebec. Thomas said the company is offsetting some of that through a shift to agency staffing, which costs more per hour but reduces overtime and turnover-related expenses. Food and utility costs also ticked up, though at a slower pace than in 2023.
Chartwell's balance sheet carries roughly $2.1 billion in debt, mostly fixed-rate mortgages with a weighted average term of 4.8 years. Thomas said the company has no major refinancing needs until 2027, insulating it from near-term rate volatility. The company's $250 million revolving credit facility remains undrawn.
The stock has gained 14% this year, roughly in line with the S&P/TSX Capped REIT Index. The shares trade at 1.1 times net asset value, a discount to the 1.3 times average for Canadian senior housing REITs, according to company filings.
Thomas did not provide formal guidance for the full year but said the company expects same-property net operating income growth of 8% to 10% in 2026, driven entirely by occupancy gains. Rent increases, which averaged 4.5% on renewals in the first quarter, are expected to moderate to 3% to 4% as new supply comes online in select Ontario markets.
"We are not counting on rate cuts to save us," Thomas said. "The math works at current occupancy and current cost levels. Every point of occupancy above 88% is pure margin expansion."
Prepared with AlphaScala editorial tooling from the source reporting linked above. Indexable analysis may include a cited Alpha Score value. Publishing checks screen each story before release. Educational coverage, not personalized advice.