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Bombardier Tops Two Industry Product Support Surveys for Third Straight Year
Bombardier ranked No. 1 in AIN Product Support Survey for the third consecutive year and in Professional Pilot Magazine's survey for the second year, the company said.
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Bombardier ranked No. 1 in the AIN Product Support Survey for the third consecutive year, and in the Professional Pilot Magazine Product Support Survey for the second year running, the company said this week. The surveys measure customer satisfaction with aftermarket service across the business-jet industry.
The Montreal-based planemaker attributed the rankings to its network of 10 service facilities across six countries and a fleet of more than 5,200 aircraft it supports. The company said the results are “a meaningful endorsement from the customers we serve every day.” Bombardier has invested in expanding its service network, adding capabilities and bringing support closer to operators.