
AscendEX shut down July 1, citing MiCA rules and financial strain. Withdrawals are manual, and the exchange warns customers may not recover full balances.
AscendEX has shut down, telling customers they may not get all their crypto back. The exchange cited the European Union's MiCA regulation and mounting financial pressure.
In a July 6 notice, the platform said it stopped operations on July 1 after MiCA came fully into force. AscendEX does not hold the required authorization under the new rules. Financial and operational strain also played a role, the exchange said.
"We relied on an agreed strategic transaction that was to provide liquidity to grow the platform, and the counterparty did not perform," the exchange said. Weak market conditions added further stress. AscendEX is now reviewing its finances to figure out what options remain for account holders.
Account access is limited to offboarding activities. Automated withdrawals are suspended. All withdrawal requests go through manual review, which means delays. The exchange said it cannot guarantee timing or the amount customers may recover. All requests follow the same review process, with no preferential treatment.
The shutdown follows warnings from on-chain investigator ZachXBT. He said users reported withdrawals stuck for days or weeks. His check of AscendEX's publicly identified hot wallets found little to no holdings of major assets like ETH, USDT, USDC, and SOL. He noted that exchange reserves can also sit in cold wallets, third-party custodians, or unlabeled addresses.
Days later, ZachXBT urged affected users to report the matter to law enforcement and financial regulators. He claimed the exchange kept accepting deposits while many withdrawal requests went unprocessed. One large user allegedly got no response from AscendEX co-founder George Jing Cao, ZachXBT said.
Founded in 2018 as BitMax before rebranding, AscendEX suffered a $78 million security breach in 2021. The attack was later tied to the Lazarus Group.
The exchange said it will provide updates once it has more clarity on its financial position. If formal insolvency or a similar legal process begins, unresolved customer balances and claims may fall under those proceedings.
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