
Nora Deveau, an Arch veteran since 2005, takes over as Chief Claims Officer as Patrick Nails retires after 22 years.
Arch Insurance North America, a unit of Arch Capital Group Ltd. (ACGL), has appointed Nora Deveau as Chief Claims Officer, effective Aug. 1, 2026. She replaces Patrick Nails, who is retiring after 22 years at the company.
Nails joined Arch in 2004 and moved to the claims department in 2018. Matt Shulman, CEO of Arch Insurance North America, said Nails's leadership set a high standard for the claims experience and that he developed a deep bench of talent. Nails called his tenure a privilege and praised the team's strength.
Deveau joined Arch in 2005. She has held roles of increasing responsibility in claims, most recently as Executive Vice President and Deputy Chief Claims Officer since 2022. Shulman described her as an exceptional leader with technical expertise in large and complex claims. Deveau said she is excited to lead the claims organization forward while staying true to Arch's values.
Arch Capital Group, which owns the unit, carries an AlphaScore of 64, a Moderate rating. The company's shares trade on the Nasdaq under the ticker ACGL.
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