An Amazon drone dropped a package into a Texas woman's pool on Monday. She said she didn't select drone delivery. The incident went viral on X.
Alpha Score of 52 reflects moderate overall profile with strong momentum, weak value, moderate sentiment. Based on 3 of 4 signals – score is capped at 90 until remaining data ingests.
An Amazon delivery drone dropped a package into a Texas woman's backyard pool on Monday, an incident caught on video that went viral on X. The woman told Business Insider she did not think she selected drone delivery.
Lindsey Austen of Richmond, a Houston suburb, said she heard a loud buzzing and ran outside to record. The drone hovered above her pool before releasing the package into the water.
"After I finished recording, I ran and got it really quick," Austen said. "The box was completely wet and drenched."
The package contained dry cat food and shoe insoles for her daughter, neither of which was damaged. Austen said she included those items along with light bulbs in one "normal" order and soon got a notification the cat food and insoles were coming via drone.
"I kind of think mine was an error, to be honest, because I didn't select it," Austen said of the drone delivery option.
To select the Prime Air drone option, customers must confirm their delivery location using the map feature in the Amazon app, according to an Amazon news release. Austen said her family has never ordered anything with drones before. "I ordered like I normally do every single time," she said.
Amazon announced this week it would expand drone delivery to nearly 500 more cities and towns by year-end. Customers can order items weighing 5 pounds or less that fit in a large shoebox, the company says. The drones navigate autonomously using onboard cameras and sensors.
Amazon spokesperson Lindsay Hamilton did not address the Texas incident directly but said "incidents" with delivery drones "are extremely rare."
"When a delivery doesn't go as planned, we learn from it to improve the experience and take steps to prevent it from happening in the future," Hamilton said.
Austen said the package arrived in about 20 minutes but the loud noise dissuaded her from selecting the option again. Still, she said, watching the delivery felt distinctly futuristic.
"It's bizarre," she said. "We're living in the Jetsons era."
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