
An AI agent named Luna fired a human employee for repeated lateness at an experimental San Francisco store, raising questions about AI management and its limitations.
An AI agent fired a human employee for repeated lateness at an experimental San Francisco retail store, marking what the creators say is the first known case of an AI boss terminating a human worker.
Andon Labs, the company behind the experiment, said the AI, named Luna, made the decision after reviewing attendance records. Luna is powered by Anthropic's Claude Opus 4.8 and was tasked with running the store, including hiring and managing staff.
The incident unfolded after an employee arrived late almost daily, including opening the shop 68 minutes late on a Sunday while working alone. Luna initially excused each lateness, responding to one message with "no problem at all" and telling the employee not to rush. The AI only reconsidered after Andon Labs asked it to search its own memory for the store's employee handbook.
Luna then proposed a verbal warning. The situation escalated after Andon Labs informed the AI that formal conversations with the employee had already taken place. After reviewing the record, Luna concluded the warnings had not led to improvement and recommended termination.
Andon Labs said Luna needed prompting before reaching that decision, illustrating a broader weakness in current AI agents: they can follow detailed instructions but do not necessarily act independently or consistently remember previous decisions.
The experiment also exposed other limitations. In a separate exchange, the employee told Luna they were leaving the shop during a shift. Luna responded sharply, telling the employee to stay and later recording the incident for its internal management process.
Andon Labs has described the store, Andon Market, as a controlled experiment to test how much autonomy an AI agent can responsibly exercise in the real world. Luna had access to money, internet, a corporate card, a phone, email and security cameras. The company said human workers remain formally employed by Andon Labs and have legal protections and guaranteed pay.
The firing raises questions beyond whether AI will replace human workers. It tests a model where humans are employed and managed by AI systems. Andon Labs said the experiment shows both the potential and the limits of autonomous decision-making in workplace management.
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