
OpenAI terminated ChatGPT accounts traced to Poipet, Cambodia, used for romance and crypto investment scams. Illicit crypto flows hit $158B in 2025, TRM Labs says.
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OpenAI terminated a coordinated network of ChatGPT accounts it linked to a Cambodian scam operation that used the chatbot to defraud cryptocurrency investors, the company said. The accounts were traced to Poipet, a border city already known to international investigators for large-scale scam compounds.
The operators created fake dating personas, translated messages into multiple languages, and generated marketing copy for bogus investment schemes. ChatGPT also produced fake passports and legal notices, OpenAI's report said. Victims were lured into relationships, then pushed toward fraudulent cryptocurrency and spot-gold trading platforms.
The fraud unfolded in three stages. Operators first tricked victims into sending cryptocurrency. They then demanded additional “activation fees” or regulatory fines. OpenAI shared its findings with industry partners and law enforcement before shutting the accounts.
OpenAI said the network likely contacted hundreds of victims, with losses potentially totaling thousands of dollars. The investigation also uncovered evidence of labor trafficking. Some companies used ChatGPT to design ads recruiting “chatters” in Poipet, offering free tickets, lodging, and visa help. Other chats discussed spreadsheets tracking employee debts, salary deductions, and immigration status. The pattern matches findings from blockchain analytics firm Elliptic, which reported that many romance and investment scam operators are themselves victims of trafficking.
The case sits at the intersection of two rising trends: generative AI and crypto crime. TRM Labs reported that illicit cryptocurrency flows reached a record $158 billion in 2025, up nearly 145% from the previous year. The share of illicit activity within total on-chain volume fell to 1.2% from 1.3%, reflecting broader adoption. Stablecoins accounted for about 84% of verified fraud money inflow, the report said.
Researchers at Amrita Vishwa Vidyapeetham, Ca' Foscari University of Venice, University of Melbourne, and Ben-Gurion University of the Negev tested an AI-powered Claude agent against a human scammer in a simulated pig-butchering operation. After one week, 46% of participants used the software recommended by the AI. Only 18% did so with the human operator. Participants rated the AI as more trustworthy.
The same researchers interviewed 145 people who had worked in scam compounds across Cambodia, Myanmar, and Laos, including trafficking survivors. They found that AI automates the trust-building phase of scams. Blocking access to advanced models could disrupt operations before victims are convinced to send money.
OpenAI's action is one of the first direct moves by a major AI provider against a scam network tied to crypto. The broader challenge for exchanges, token issuers, and AI companies is that generative AI can now handle the most labor-intensive part of fraud: convincing people to trust the scammer. Crypto exchanges and wallet providers have long focused on blocking known scam addresses and freezing stolen funds. The Cambodia case suggests that prevention may increasingly need to target the AI tools that generate the scam's front end.
TRM Labs' data shows that total illicit volume is still rising even as a share of the overall market shrinks. That points to a growing absolute problem that AI-powered fraud could accelerate. For traders and investors, the structural risk is that AI-enabled scams could erode retail trust over time, especially if regulators respond with blanket restrictions. The Coinbase CEO recently argued that AI agents will soon outnumber human crypto users, which could compound the problem if those agents are equally used for fraud.
The industry's challenge is to build detection systems that can identify AI-generated content before it reaches victims, much as wallet screening tools flag suspicious addresses today. OpenAI said it will continue to monitor for similar activity and share intelligence with law enforcement. The researchers' paper on AI-powered pig-butchering was published in the proceedings of the 2025 Usenix Security Symposium.
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