
KuCoin's ISO 22301 certification requires procedures for maintaining services during disruptions and restoring operations after incidents, adding to its existing SOC 2 Type II and ISO 27001 controls.
KuCoin secured ISO 22301:2019 certification for its business continuity management system, the exchange said Aug. 11. The international standard requires organizations to identify possible disruptions and establish continuity plans, including processes for restoring critical services when incidents occur.
The certification covers disruptions from cyber incidents, infrastructure failures, problems with outside service providers, and other unexpected events. KuCoin said the framework extends beyond preventing incidents by requiring procedures for keeping important operations running and restoring services when interruptions happen.
For a cryptocurrency exchange that operates around the clock, such requirements are particularly relevant. Trading, asset transfers, payments, and other services must remain accessible across different regions and time zones. KuCoin identified cloud outages, blockchain node failures, payment infrastructure problems, and third-party provider dependencies among the operational risks exchanges need to manage alongside cybersecurity threats.
The certification adds to a set of existing controls. KuCoin already held SOC 2 Type II, ISO 27001:2022, ISO 27701, and the Cryptocurrency Security Standard, according to previous reporting. The exchange also uses third-party proof-of-reserves audits. Together, the certifications form what KuCoin calls its Trust Framework, now including ISO 22301 for business continuity.
Business continuity controls have become part of regulatory requirements for financial and crypto companies in several markets. In the European Union, the Markets in Crypto-Assets Regulation sets rules for crypto-asset service providers, while the Digital Operational Resilience Act requires ICT risk management, incident handling, resilience testing, and third-party risk controls. KuCoin also cited guidance from the Monetary Authority of Singapore and the Hong Kong Monetary Authority on continuity planning.
KuCoin operates under MiCA through its European subsidiary. The exchange secured a MiCA license in Austria in late 2025, allowing KuCoin EU Exchange GmbH to provide regulated crypto services across 29 European Economic Area countries through passporting. The Austrian authorization covers trading, custody, and other digital asset services. MiCA places requirements on licensed crypto service providers involving capital, governance, customer asset segregation, and disclosures.
BC Wong, KuCoin CEO, said at the time that regulatory compliance was part of the company’s long-term strategy. The authorization followed KuCoin’s registration as a Digital Currency Exchange with Australian financial intelligence agency AUSTRAC in November 2025.
According to Wong, MiCA made regulatory compliance a basic requirement for companies operating in Europe. He said the exchange was investing in custody systems, compliance workflows, and market-making infrastructure while operating under the European framework.
The certification also comes as KuCoin builds its regulatory presence outside Europe. In April, the Central Bank of Nigeria selected KuCoin as the only global cryptocurrency exchange among six companies participating in a supervisory pilot for virtual asset service providers. The pilot focuses on anti-money laundering, counter-terrorist financing, and counter-proliferation financing controls aligned with Financial Action Task Force standards. KuCoin joined five Nigerian fintech and crypto companies in the first group.
KuCoin’s regulatory record also includes enforcement actions in the United States. In March, KuCoin parent Peken Global Limited agreed to a $500,000 civil penalty to resolve Commodity Futures Trading Commission claims related to operating an unregistered offshore commodities exchange. The settlement resolved the regulator’s remaining claims without admitting or denying the allegations. The CFTC case followed KuCoin’s January 2025 guilty plea in a separate U.S. criminal case involving operating an unlicensed money transmitting business. The company agreed to pay more than $297 million in penalties in that case, while U.S. prosecutors alleged deficiencies in its anti-money laundering and know-your-customer controls.
Against that regulatory history, KuCoin has continued adding formal security, compliance, and operational standards. The ISO 22301 certification specifically addresses whether an organization has established processes to maintain or recover critical functions when disruptions occur.
Under its current Trust Framework, ISO/IEC 27001:2022 covers information-security risk management, while SOC 2 Type II assesses controls over security and operational processes. ISO 22301 adds a separate framework for business continuity planning and recovery. KuCoin said the three standards support information protection, service reliability, and operational continuity across the exchange.
Wong said maintaining user trust depended on a platform’s ability to remain consistent and reliable as well as secure.
“Trust is built not only through security, but also through consistency and reliability,” Wong said.
“As the digital asset industry continues to mature, operational resilience is becoming just as important as security,” he added, saying the ISO 22301 certification strengthens KuCoin’s preparations for unexpected events and its ability to restore operations.
Wong said the company would continue investing in infrastructure under its “Trust First. Trade Next.” approach, with the latest certification focused on its ability to prepare for unexpected events and recover critical digital asset services efficiently.
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