
Trustee Carl Hamm warns 6,300 Knaken customers won't be made whole after a €2.2M crypto sale; the estate's recovery rate depends on finding more assets.
Dutch prosecutors sold the remaining cryptocurrency seized from failed trading platform Knaken for €2.2 million, giving the bankruptcy estate its first known pool of funds for creditor claims. Court-appointed trustee Carl Hamm told regional broadcaster Rijnmond that the proceeds were currently the estate's only available money. He warned that thousands of customers should limit their expectations of recovering their full balances.
The sale followed Knaken's bankruptcy on July 16. Prosecutors are conducting a criminal investigation into possible offenses connected with the platform's finances. Hamm is separately reviewing its assets and liabilities.
Hamm contacted about 6,300 people who had held positions on Knaken in the recent past. His estimate places the total amount invested at between €10 million and €12 million, spanning cryptocurrency positions and customer loans. The €2.2 million from the asset sale covers only part of that estimate before bankruptcy costs and the treatment of different creditor classes. Hamm has not published a projected recovery percentage or a distribution date.
Crypto.news previously reported that a Rotterdam court declared Knaken bankrupt after prosecutors alleged €7 million was missing. The official court summary said the company lacked enough assets to repay customers fully. The court also found that customers could no longer access their accounts or balances after Knaken blocked access to its trading platform. Prosecutors filed the bankruptcy request on June 30 in the public interest because customers lacked enough information to assess their legal positions.
Hamm said customers appeared to hold claims against Knaken for euro values rather than direct ownership of cryptocurrency stored in individual wallets. He also alleged that Knaken did not purchase enough crypto to cover all positions shown in customer accounts. The trustee said customer investments and ordinary business costs had entered a common pool before losses accumulated. His investigation has not produced a final public accounting of how much crypto was purchased or how the shortfall developed.
Knaken owner Ronald J. rejected the broader allegation. He said each customer order was executed through a liquidity provider and could be verified with a unique order identifier. "Every order placed via Knaken is executed at our liquidity provider," Ronald J. said, calling the trustee's account "outright incorrect and damaging."
Ronald J. did not deny that Knaken had an uncovered portion. He disputed the suggestion that customer orders generally went unfilled and said positions in most of the roughly 145 supported cryptocurrencies had matching assets. He also challenged Hamm's €10 million to €12 million estimate, saying he did not recognize the amount or understand how it was calculated.
The trustee's review and criminal investigation remain active, meaning neither side's full accounting has received a final judicial determination.
Prosecutors seized Knaken's remaining cryptocurrency shortly before the bankruptcy and later ordered its sale. Hamm supported the decision because crypto prices can move sharply while insolvency proceedings continue. The reported legal basis was Article 117 of the Dutch Code of Criminal Procedure, which allows authorities to sell seized property when its value may deteriorate. The proceeds can then be preserved in euros while ownership and creditor rights are resolved.
The €2.2 million sale is a starting point rather than a final recovery figure. Customer repayments hinge on verified claims and administrative costs, plus creditor priority and any further assets the trustee locates.
Court records cited by Dutch media also describe a €2.3 million transfer from Knaken to a private company controlled by Ronald J. The court reportedly characterized the transaction as a conflict of interest. The trustee is examining whether any money or saleable assets remain elsewhere.
Knaken has linked part of its financial problems to the theft of 23 bitcoin in 2020. Dutch reports noted that those coins were worth about €140,000 when stolen, although later price increases would have changed the value of replacing them. Investigators have not publicly accepted the theft as a complete explanation for the shortfall.
Knaken stopped regular services after failing to obtain authorization under the European Union's Markets in Crypto Assets framework. The Dutch Authority for the Financial Markets oversees crypto asset service providers in the Netherlands. The AFM states that firms need authorization or a valid notification from an eligible European regulator before offering covered crypto services in the European Union. The Netherlands ended its national transition period on June 30, 2025.
Crypto.news also reported that approved firms can use MiCA authorization to provide services across European markets. Knaken was not listed as an authorized provider when its operations stopped.
Its lack of authorization does not establish what happened to customer funds. The shortfall and any criminal conduct are separate matters that authorities must assess using financial records and other evidence.
Customers can continue submitting claims to Hamm with account statements and supporting evidence. The trustee must verify the claims and determine their legal ranking. He also has to search for additional assets before any distributions.
Hamm is also reviewing whether Knaken's directors complied with their duties. Prosecutors have not announced charges or named a suspect, and no deadline has been set for the criminal investigation.
Ronald J. said he still wants to propose a settlement to creditors. No finalized agreement or payment terms have been announced, and a creditor vote has not been scheduled. Any proposal would need to fit within the court supervised bankruptcy process.
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