EGain Guides FY 2026 Revenue $90.5M-$91.0M, Cites RFP Surge

EGAN Guides FY 2026 Revenue at $90.5M-$91.0M

eGain (EGAN) management set full-year fiscal 2026 revenue guidance at $90.5 million to $91.0 million during its third-quarter earnings call. The outlook arrives alongside a reported pickup in U.S. request-for-proposal activity, signaling that enterprise demand for the company’s AI-driven knowledge management platform is translating into a larger pipeline.

The guidance range implies a material step-up from the quarterly run rate implied by the Q4 view. For the fourth quarter of fiscal 2025, eGain expects revenue of $22.5 million to $23.0 million. Annualizing that Q4 midpoint of $22.75 million yields roughly $91 million, placing the FY 2026 guide at the upper end of the current exit rate. The company did not provide a detailed quarterly cadence for FY 2026, leaving the ramp’s shape as a key variable for the next several quarters.

AI Knowledge ARR Up 26% as U.S. RFP Activity Picks Up

The AI Knowledge product line posted a 26% increase in annual recurring revenue during the third quarter. Management cited higher U.S. RFP activity as a direct contributor, suggesting that the product’s value proposition is gaining traction with larger enterprise buyers. RFP volume often serves as a six-to-nine-month leading indicator for SaaS bookings, making the surge a potentially meaningful signal for the back half of calendar 2025 and into fiscal 2026.

New product launches also featured in the call. While specifics on the products were limited, the combination of a growing AI Knowledge ARR base and an expanded product set points to a broadening addressable market. The RFP surge, if sustained, could compress the typical enterprise sales cycle and accelerate conversion from pipeline to recognized revenue.