
Binance affiliates seek $472.8M from RedotPay founders, alleging 470,000 users were diverted via unauthorized Binance Pay top-ups. RedotPay's $1B IPO plans face added scrutiny.
Binance affiliates are seeking $472.8 million from RedotPay's founders, alleging the company diverted more than 470,000 users through unauthorized Binance Pay-funded card top-ups.
According to Bloomberg, Binance-linked entities Nest Trading, Distributed Technologies and Chaintecs Consulting Singapore sued RedotPay co-founders Gao Zhangpeng, Chan Wa Choi and Yao Chao in Hong Kong. The complaint centers on a March 2025 agreement that permitted only specific uses of Binance's payment infrastructure. Binance says RedotPay allowed direct top-ups of RedotPay prepaid cards with Binance Pay funds, a route the contract excluded. The funds were supposed to stay segregated from the card business.
Binance says it discovered the prohibited channel in March 2026 and terminated Binance Pay support on RedotPay effective April 3, publicly citing a merchant partnership review.
The $472.8 million claim is based on a lifetime value of $925 per allegedly diverted customer, not just the $304 million that moved through the unauthorized route. That methodology will likely be contested. A court would need to assess whether those users were genuinely lost to Binance, whether they would have remained active customers, and whether $925 reasonably reflects expected profit.
Crypto payment partnerships often look straightforward, but control over the user relationship carries real economic value. A payment provider that gains access to an exchange's customers can earn interchange revenue, conversion fees and spreads while building transaction histories that improve retention. Once a user adopts a separate card and mobile app, the exchange may lose visibility over everyday spending even if the customer keeps a trading account open.
The March 2025 agreement was not the first between the companies. Binance and RedotPay initially partnered in November 2023, but that relationship ended within six months after concerns that Binance Pay balances were funding RedotPay cards. The replacement contract included segregation requirements and explicit restrictions on card top-ups. The earlier dispute could become relevant if Binance argues the founders understood the restrictions before signing the new deal.
RedotPay said it would defend itself vigorously and rejected the allegations. The company stated the proceedings were not affecting day-to-day operations.
The litigation arrives as RedotPay considers a U.S. initial public offering that could raise more than $1 billion and value the company at over $4 billion, according to reports citing people familiar with the plans. That timing increases the commercial stakes. Prospective investors would need to evaluate not only potential damages but also whether the allegations expose weaknesses in partnership controls, revenue attribution or compliance systems.
RedotPay has expanded rapidly. The company raised $107 million in a Series B round in late 2025, bringing capital raised that year to $194 million, while reporting more than 6 million users and over $10 billion in annualized payment volume. A large customer-diversion claim could complicate the IPO disclosure process even without an adverse judgment. Underwriters and investors may seek greater detail on disputed revenue, dependence on exchange integrations, and any restrictions partners could impose on future funding routes.
The dispute underscores the tension between exchanges and payment companies that depend on each other but compete for the same customers. Exchanges want outside applications to increase the usefulness of account balances. Payment firms need access to liquidity and large user bases. Once an integration succeeds, the payment provider may control more of the customer's daily activity than the exchange supplying the funds.
Future contracts may respond with stricter technical controls: transaction-level segregation, approved merchant codes, automated blocking of prohibited card funding, and audit access to partner systems. Payment firms may also demand clearer rules on customer ownership. A user who independently registers for a card after seeing it inside an exchange app may not fit neatly into one company's customer-acquisition model.
The Hong Kong litigation will need to establish whether the disputed top-ups breached the replacement agreement and whether the founders can be held personally responsible. A related case filed by Chaintecs against RedotPay affiliates in Singapore adds a second legal front. The first hearing was scheduled for August 7, potentially providing an early indication of how aggressively the Binance-linked entities will pursue interim orders or evidence across jurisdictions.
For users, the immediate operational change has already occurred – Binance Pay support on RedotPay ended in April. The more consequential next step will be the disclosure of contractual documents, technical payment records and customer activity data, which could clarify whether the $304 million represented prohibited card funding and how Binance arrived at its $925 valuation for each allegedly diverted user.
For more context on how such disputes affect the broader crypto market analysis, readers can follow the evolving regulatory and partnership landscape.
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