Arizona Crypto ATM Refunds Hit $171K for 35 Scam Victims

New customers can transact up to $2,000 per day across a company’s machines. Those who have used the same operator for 10 days or more can send up to $10,500 daily. Lawmakers originally proposed a $1,000 daily cap for new customers but raised it during the legislative process.

Operators also face ongoing requirements. They must offer round-the-clock live customer service, post a toll-free number, give detailed receipts, and use blockchain tracing software designed to block transfers to wallets linked to fraud.

Arizona’s approach keeps crypto ATMs operating under rules and refund obligations. Other states have taken different routes. Minnesota moved to a full ban on the machines in August. Indiana and Tennessee have also banned crypto kiosks over fraud concerns. Georgia chose a middle ground similar to Arizona, adding limits, warnings, and refund rules instead of a ban. Missouri sued operator CoinFlip over alleged scam-related transactions.

Nationally, the fraud problem remains large. The FBI’s Internet Crime Complaint Center recorded 13,460 crypto kiosk complaints in 2025, with losses near $389 million. That marked a 23% rise in complaints from 2024 and a 58% jump in losses. People over 60 filed 6,188 of those complaints, accounting for more than $257 million in losses.

The FBI noted that kiosk-related complaint totals can include scams that used other payment methods, so the numbers are not a precise measure of losses tied only to kiosk transfers.

Arizona’s 35 refunds, totalling $171,332, are the clearest signal so far that the law is working for the victims who navigated the process. Future updates on total claims and denied cases would reveal more about how the system holds up over time.