Amazon tests wearable sensors on warehouse support staff to capture data on maintenance and safety roles, extending its efficiency push beyond pickers and packers.
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Amazon is testing a wearable-device system called Right Station Link that captures data from warehouse roles like maintenance and safety – jobs that have historically generated little operational information, people familiar with the matter said.
The system, worn on a lanyard or clipped to a belt, tracks where support staff spend their time and how they move through fulfillment centers. Amazon thinks these roles represent one of its biggest untapped efficiency opportunities because the company has far less data on them than on pickers and packers, who already work under camera-monitored stations and handheld-scanner tracking.
Right Station Link uses Bluetooth beacons placed throughout warehouses to log location data. The company has tested the devices at several U.S. facilities over the past year, the people said. Amazon declined to comment on the specifics of the test.
The move extends Amazon's broader push to quantify every second of warehouse labor. The company already uses wrist-worn scanners, automated conveyor routing, and AI-powered cameras that flag slow-moving workers in real time. Critics have called the systems intrusive and linked them to higher injury rates. Amazon says the technology improves safety by identifying ergonomic risks and reducing unnecessary walking.
Support staff – mechanics who fix conveyor belts, safety specialists who inspect equipment, and janitorial crews – have largely operated outside that data net. Their work is less repetitive and harder to measure by unit count. Right Station Link is designed to close that gap.
Amazon has said publicly that it wants to reduce the physical strain on workers and cut injury rates by half by 2025. The company has also faced pressure from regulators and labor groups over warehouse working conditions. A Washington state safety citation in 2023 fined Amazon for ergonomic hazards at three facilities, a case the company is appealing.
A person familiar with the testing said the data from Right Station Link could help Amazon redesign workstations and shift schedules to reduce injury risk. The same person said the company has not decided whether to roll the system out broadly.
Amazon's warehouse workforce numbers roughly 800,000 in the U.S. alone. Even small efficiency gains across that base translate into hundreds of millions of dollars in annual savings, analysts have estimated. The question is whether the data from support roles yields improvements large enough to justify the privacy concerns the system is likely to raise.
The company has not disclosed a timeline for a wider deployment.
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