
The FBI's IC3 logged $11.366B in crypto scam losses across 181,565 complaints, with kiosk-related losses jumping 58% Y/Y. Spokane banned crypto ATMs. D.C. sued Athena Bitcoin.
The FBI logged 181,565 cryptocurrency-related complaints in 2025, and Americans reported losing more than $11.366 billion. The figure comes from the Internet Crime Complaint Center's 2025 Annual Report, released April 6, 2026. Crypto losses accounted for more than half of the $20.877 billion in total internet-crime losses IC3 tracked last year. It is the first time the bureau's reported losses punched past $20 billion.
The largest single category was crypto investment fraud: $7.2 billion to $7.228 billion across roughly 61,559 complaints. That figure is up 25% from 2024, the FBI said.
Kiosks are a smaller but faster-growing slice. IC3 counted 13,460 kiosk-related complaints tied to $389 million in losses, and losses jumped 58% year over year. In that subset alone, victims 60 and older accounted for $257.4 million across 6,188 complaints, roughly two-thirds of the kiosk category.
"By the time a victim is at a kiosk, they are already deep in the scammer's trance," said CertiK's Stefan Muehlbauer, as cities and regulators started treating the machines less like convenience tech and more like a public-safety problem.
Spokane, Washington, became the largest municipality in the U.S. to ban all crypto ATMs inside city limits, after a unanimous vote in June 2025. Detective Tim Schwering said: "Cases started flowing my way where people were getting ripped off by cryptocurrency machines."
Spokane Valley followed with its own unanimous ban in May 2026, citing at least 10 documented cases of significant financial loss and one confirmed suicide linked to kiosk-related scams.
In Washington, D.C., Attorney General Brian Schwalb sued Athena Bitcoin Inc. on September 8, 2025. The suit alleged that 93% of deposits at the company's seven local Bitcoin ATMs were scam-driven in its first five months operating, plus undisclosed fees of up to 26% and refusals to refund victims, the AG's office said.
The FBI is also running outreach. Operation Level Up notified 3,780 potential victims in 2025 and is credited with preventing an estimated $225.9 million in losses that year, part of more than $500 million prevented since the program launched in 2024.
As of mid-2025, the U.S. hosted roughly 30,433 Bitcoin ATMs. A CNBC report in January 2026 estimated about 80% of the world's bitcoin teller machines sit on U.S. soil.
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